Spotlight of the month

Many redtoo employees are working on-site at our customers’ locations. They cover a wide variety of projects ranging from Project and service management to infrastructure and security services.

Lily just recently got a mandate from one of redtoo’s major customers. Since this whole process is relatively new to her, the onboarding process naturally bears some complications.

In this month’s spotlight she is telling us about some of her first experiences and about the difficulties that can occur when you don’t read signs carefully. Here’s her story:
In order to be able to work from home I needed to get this PKI thing activated on my Computer. Therefore I had to go to the customer’s main site.

Fine.. I grabbed a map and drove to the site during my lunch break. I didn’t know the site so I had no idea where to park my car. Eventually I simply parked right in front of the main entrance, to get an overview of the surrounding area and find someone who could give me further instructions.

A couple of securities and questions later I had parked my car in the garage and was on my way to the regarding office.

On arriving at the building I instantly noticed a huge sign on the front door saying “NO entrance! Please use back entrance.” okaaaayyy, fine.. I made my way around the building looking for the other entrance which I was asked to use. But guess what I found there… the same sign as on the front door!!! I didn’t get it. The front door wasn’t the right entrance, the back door wasn’t the right entrance.. where was it then???

I was already running short on time, as the office was about to close at noon. Hence I encircled the building once again returning to the front entrance, which I wasn’t supposed to use, desperately trying to make my way into that building.

When I stood in front of the main entrance again, I took the time to read the whole sign – which I hadn’t done before. I mean, honestly, who reads the small print on signs?! :) It was then that I realized the sign was related to something completely different, and it was perfectly fine to use the main entrance to enter the building.

Next time, I’ll definitely read the small print – which could have saved me some hassle :)